“Bike Exchange has been a great addition to our business since we signed up with them last year. It has generated many sales and leads since day one. We now have an easy to use e-commerce store on our own website which has been a great success. The Bike Exchange team have been really helpful getting products up online and with any other queries we had whilst transferring from our existing non e-commerce website to our new one. They are also open to listening to our particular needs and making changes where we felt there may be a better way of doing something.”
- The Bikerack (IE)
Yes, you must have a physical shop presence.
To ensure a fair and level playing field in the marketplace, retailers are only allowed to advertise what can be found on their shop floor in real time.
In short, no, but you should consider doing so. We make it simple for our retailers to just advertise the stock they sell so that customers can make enquiries. However, enabling click + collect or ecommerce does broaden your appeal to a wider customer base, so we certainly encourage you to do so.
Please contact our friendly customer service team Monday to Friday from 9am to 5pm on +44 20 7784 6453 or email us.